Project Setup

Your mobile app begins with a thorough, up-front process of discovery. Through interviews and surveys, we develop a series of deliverables that allows us to work efficiently through the duration of the production. 

Your project’s success depends on a solid foundation, this work is crucial.

DELIVERABLES:

• Project setup
• Timeline & milestone setup
• Business objectives survey
• Design objectives survey
• App prototype workflow

Feature Mapping

Your app will have the features that you request to be added. We iron out all of the details of what the user will be able to accomplish in the app, from account creation to advanced API integrations.

DELIVERABLES:

• MVP (‘mimium viable product’)
• Prototype / Mockups

App Development

We will create a custom mobile app based on your branding, colors, functionality requirements, and best usability practices. Your app will be unique to your business and set up for Android & iOS devices.

DELIVERABLES:

• Fully functional mobile app

Design Approval

Completion

App Store Submission

App Maintenance & Updates

Anytime you have changes you’d like made to the app, you send us an email or chat with us via our live chat with the outlined changes. Changes to Android and iOS apps require submitting new builds to the app stores after making changes.

App update submissions can take 1 day to 2 weeks for approval.

In most situations, the only item you’ll need to purchase is your domain, unless we’ve spoken about any additional costs involved directly.

Unplanned components, ideas, revisions, and project scope happen – when there is an unexpected event that will incur a cost, we will notify you ahead of time and will not produce unless we receive clear approval for increased budget and timeline.

We have built 387 online business projects since 2014. Our business is owned fully by the CEO, Mario Flawless. Your project will be managed by Mario and several of our team members will play a part in the build over the duration of your project.

Our projects are taken through an innovative process that we have designed over the last 7 years, yet continue to refine to create the best possible experience. We use a combination of online tools, customer interactions, and milestones to ensure that your project goes from execution to completion within the allotted time & budget with the best end product.

Alex is our lead customer service and technical support representative. He runs our chat line and troubleshoots any technical issues with your mobile app. Alex is an amazing web developer and can complete minor fixes to your site in a timely manner.

METHODOLOGY

How it Works

Lets start off by looking at the steps we’ll be taking to get your project from start to finish.

1. Discovery – through a process of surveys and meetings we’ll gather all the information we need to have the best understanding of your business and goals.

    

2. Architecture – just like a building, a mobile app needs a solid blueprint. Together we’ll determine the best way to organize your app and sketch out a rough outline.

    

3. Content – with a solid blueprint in place it will be your job to collect, organize, edit, and deliver to us content for each page of the app.

    

4. Design – at the same time you are working on content our team will be creating non-functioning comprehensive layouts showing possible design directions.

    

5. Development – with all the necessary architecture, content, and design elements in hand we’ll create the first working version of your app.

    

6. Launch – getting your app “go live” ready will inevitably require several rounds of revisions and polish.  Once the app is ready, we’ll go through the final launch checklist.

    

7. Warranty – your site is now live!  Over the next several weeks our team will be training you on how to manage the app and helping you solve any issues. 

Communicating Effectively

During your project communication will be non-stop with emails, phone calls, and online meetings.  Here is how we make it happen.

• Email – support@flawlesswebsitedesign.com is the only email you need to remember.  Everyone here regularly checks this account and the person best suited to reply will always do so quickly.

   

• Phone – Call (303) 558-6592 and select option 1. This is the direct line of your project manager, Mario.  Your calls are always welcome between 8am and 5pm MST, Monday through Friday.

   

• Meetings – we use UberConference, Zoom, and/or Google Meet for online meetings to review milestones and deliverables. All you need is a smartphone, tablet, or a computer with microphone.

   

• Live Chat – Click the chat icon on the bottom-right corner of any page to start a chat with one of our representatives. Chat hours are 8am to 8pm, 7 days per week.

INVOICES

Payment is due upon receipt of invoice. You may not withhold any amounts due and we reserve the right to cease work without prejudice if amounts are not paid when due. You will receive your first invoice via email within a few hours of submitting your proposal.

PAYMENT

Payments are due upon completion of deliverables. If you delayed the execution or performance of a deliverable we reserve the right to make payments due upon the estimated due date.

TERMS & CONDITIONS

This agreement incorporates the website and app proposal terms and conditions provided online at https://www.flawlesswebsitedesign.com/terms-of-service/ and forms a binding part of this agreement. You acknowledge you read, understood, and agree to the terms and conditions.

ENTIRE AGREEMENT

This document together with any attachments, as well as any new, different, or additional terms, conditions or policies which we may establish from time to time, and any agreement that we are currently bound by or will be bound by in the future, constitutes the complete and exclusive agreement between you and us concerning your engagement of us on this project, and supersede and govern all prior written and verbal communications.

E-Signature & Account Creation