SCOPE OF WORK & DELIVERABLES

Phase 1
Planning

Project Setup

Your landing page design begins with a thorough, up-front process of discovery. Through our onboarding platform and a conference call, we develop a series of deliverables that allows us to work efficiently through the duration of the production. 

Your project’s success depends on a solid foundation, this work is crucial.

DELIVERABLES:

  • Project setup
  • Timeline & milestone setup
  • Business objectives survey
  • Design objectives survey
  • Conversion workflow
  • Sitemap

Conversion sales copy

Your website needs to convert traffic into qualified leads. We will help develop and refine your sales copy and site layout into several deliverables that will be used to convert traffic into leads.

We schedule you with a 20 minute call with our copywriter to polish up your sales copy throughout the website.

DELIVERABLES:

  • Sales letter development
    • Landing Page
    • Confirmation Page

Additional Content

We know that you may have additional content that is supporting to the primary conversion content that we are helping you with. We will help you organize and load this content into the content management system when ready. You will have the ability to change content in our system as often as you like, but we will provide the initial proofing and loading of 2 pages.

Our disclaimer is that this content development or entry does not hold up the project process or our project milestones. Payment must not be withheld due to this content.

DELIVERABLES:

    • Content inventory
    • 1 Round of professional proofing
    • Load content into CMS and format
    • 2 Rounds of on-site revisions to the content layout

    Phase 2
    Design

    Website Development

    We will create a custom landing page based on your branding, colors, functionality requirements, and best usability practices. Your design will be unique to your business and set up for maximum conversion.

    Your landing page will consist of a combination of convention and creativity to make sure that your visitors follow a natural sales flow using the AIDA framework (attract, interest, desire, action) to get the users to opt-in, make a purchase, and/or inquire about your services. We design and code to the highest of standards and always keep up with industry trends.

    DELIVERABLES:

    • Templates & interface code for:
      • Landing Page & Confirmation Page
      • Standard page elements (headers, paragraphs, images, videos, links, etc)
      • Form elements
    • Cross-browser tested in Internet Explorer 6+, Firefox 2+, Safari, & Google Chrome
    • Terms of Service & Privacy Policy (We help put them together of you if you don’t already have them)

    Mobile Design

    Visitors browsing your site from other device types account for 50% or more of your website traffic. We will create a responsive mobile and tablet design of your site that will make browsing from these platforms an enjoyable experience. We will accomplish this by making your site “responsive” to various browser sizes.

     

    DELIVERABLES:

    • 1 mobile concept
    • 1 tablet concept
    • Device testing – iPhone, iPad, Android, and Tablet

    Design and features

    The initial content will be provided by you through our onboarding platform. Content can range from text, pictures, galleries, PDF/PPT/DOC downloadable files, embedded video, forms, and any element supported by our Platform.

    DELIVERABLES: 

    • Fully functional website
    • Google Analytics install
    • Google Webmaster tools setup

    Phase 3
    Design Approval

    Design Approval

    After we’ve completed the planning and design phase, you’ll be able to login to the site where you’ll be able to browse each page and approve your new design. You may request any revisions to any pages during this phase. Only after you approve the design will we begin phase 3.

    Training

    Included in this initial project will be a 30-minute to one-hour training session via conference call to covering the following topics:

    • Basic website management
    • Additional custom modules
    • Analytics

    In addition, you’ll have access to our training platform with access to all of the tutorial videos that we’ve created so far to help you manage your website.

    Phase 4
    Launch

    Completion

    After you have approved your new design, we perform a quality assurance review of each web page to make it meets scope specification.

    We then remove the “coming soon” page and your website will be live and accessible to the public.

    This process only takes about 1 hour at a date and time that will not interrupt your business operations. This date will be considered as your “Launch Date”.

    Post-Launch
    Hosting & Maintenance

    Domain, Hosting, & Email ($49/month)

    You must purchase your own domain. You must be the owner of your domain. Be wary of any website designer that tells you that they’ll purchase the domain for you. You always want to own your domain.

    For hosting and email, you can purchase your own hosting and email server based on our recommendations or we can host your site on our servers.

    By having us host your website, your website will be on a blazing-fast cloud server, so your website will always load under 3 seconds. You’ll also get custom email addresses (i.e., yourname@domain.com).

    Website Maintenance ($50/month)

    Includes daily backups, security scans, performance scans, uptime monitoring, monthly reports, & unlimited customer support for when you have questions about your website or anything about website design/marketing.

    4 Hours of Custom Development ($100/month)

    Once your website is live, you’ll be responsible for managing the site. You can, on the other hand, get 4 hours of custom design and development work from us. This is when you want us to make website changes for you. Best for busy entrepreneurs who are not so tech-savvy.

    PROJECT INVESTMENT

    Deliverable Timeframe Cost
    Project Setup 1 day $100
    Conversion Sales Copy 4-5 days* $300
    Additional Content 1 day* Included
    Website Development 2 days $200
    Mobile Responsive 1 day* $100
    Design & Features 2-3 days* $200
    Training 1 hour Included
    Completion 1 hour $100
      ___________ ___________
    Total 7-10 days $1,000

    ADDITIONAL BILLABLE

    In most situations, the only item you’ll need to purchase is your domain, unless we’ve spoken about any additional costs involved directly.

    Unplanned components, ideas, revisions, and project scope happen – when there is an unexpected event that will incur a cost, we will notify you ahead of time and will not produce unless we receive clear approval for increased budget and timeline.

    OUR TEAM & ABOUT US

    We have built 386 online business projects since 2014. Our business is owned fully by the CEO, Mario Flawless. Your project will be managed by Mario and several of our team members will play a part in the build over the duration of your project.

    Our projects are taken through an innovative process that we have designed over the last 7 years, yet continue to refine to create the best possible experience. We use a combination of online tools, customer interactions, and milestones to ensure that your project goes from execution to completion within the allotted time & budget with the best end product.

    Mario

    CEO / Marketing Consultant

    Mario is the leader of our team, your project manager, and will be available to answer any questions or concerns you may have. His expertise is the reason our company has been as successful as it has. With expertise in website design, graphic design, SEO, video production, conversion optimization, social media, and paid ads.

    Alex

    Customer Service & Web Designer

    Alex is our lead customer service and technical support representative. He runs our chat line and troubleshoots any technical issues with your website. Alex is an amazing web developer and can complete minor fixes to your site in a timely manner.

    Cecilia

    Content Copywriter

    Cecilia is our talented wordsmith; she will be responsible for sprucing up your sales copy to ensure that it is enticing and engaging. Cecilia has experience in sales copywriting, proofreading, and SEO content creation.

    Christopher

    Conversion Optimization Expert

    Chris is our Conversion Optimization expert. He will be the one to run your A/B tests, supervise your analytics, and make sure that we are testing the right things at the right times to generate the best results.

    Orlando

    Google/Facebook Ad Manager

    Orlando is our Google/Facebook expert. He has extensive knowledge of both advertising platforms and knows how to create profitable campaigns that will get you the best results in the shortest amount of time.

    Kendall

    Social Media Manager

    Kendall is our social media expert. She manages our social media accounts, writes copy for our social media, and ensures that all of our social activity is on point. She has experience managing the growth of Facebook and Instagram pages for many of our clients.

    METHODOLOGY

    How it Works

    Lets start off by looking at the steps we’ll be taking to get your project from start to finish.

     

    1. Discovery – through a process of surveys and meetings we’ll gather all the information we need to have the best understanding of your business and goals.

       

    2. Architecture – just like a building, a website needs a solid blueprint. Together we’ll determine the best way to organize your website and sketch out a rough outline.

       

    3. Content – with a solid blueprint in place it will be your job to collect, organize, edit, and deliver to us content for each page of the website.

       

    4. Design – at the same time you are working on content our team will be creating non-functioning comprehensive layouts showing possible design directions.

       

    5. Development – with all the necessary architecture, content, and design elements in hand we’ll create the first working version of your website.

       

    6. Launch – getting your website “go live” ready will inevitably require several rounds of revisions and polish.  Once the website is ready, we’ll go through the final launch checklist.

       

    7. Warranty – your site is now live!  Over the next several weeks our team will be training you on how to manage the website and helping you solve any issues. 

    Communicating Effectively

    During your project communication will be non-stop with emails, phone calls, and online meetings.  Here is how we make it happen.

     

    • Email support@flawlesswebsitedesign.com is the only email you need to remember.  Everyone here regularly checks this account and the person best suited to reply will always do so quickly.

       

    • Phone – Call (303) 558-6592 and select option 1. This is the direct line of your project manager, Mario.  Your calls are always welcome between 8am and 5pm MST, Monday through Friday.

       

    • Meetings – we use UberConference, Zoom, and/or Google Meet for online meetings to review milestones and deliverables. All you need is a smartphone, tablet, or a computer with microphone.

       

    • Live Chat – Click the chat icon on the bottom-right corner of any page to start a chat with one of our representatives. Chat hours are 8am to 8pm, 7 days per week.
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    AGREEMENT & ACCOUNT CREATION

    INVOICES

    Payment is due upon receipt of invoice. You may not withhold any amounts due and we reserve the right to cease work without prejudice if amounts are not paid when due. You will receive your first invoice via email within a few hours of submitting your proposal.

    PAYMENT

    Payments are due upon completion of deliverables. If you delayed the execution or performance of a deliverable we reserve the right to make payments due upon the estimated due date.

    Deliverable Amount ($) Estimated Due Date
    Agreement Signing & Design Stage $500 Upon signing agreement
    After Design Approval $500 7-10 days after agreement stage
    First Monthly Retainer $49-$199 / month 1 month after launch stage

    TERMS & CONDITIONS

    This agreement incorporates the website proposal terms and conditions provided online at https://www.flawlesswebsitedesign.com/terms-of-service/ and form a binding part of this agreement. You acknowledge you read, understood and agree to the terms and conditions. 

    ENTIRE AGREEMENT

    This document together with any attachments, as well as any new, different or additional terms, conditions or policies which we may establish from time to time, and any agreement that we are currently bound by or will be bound by in the future, constitutes the complete and exclusive agreement between you and us concerning your engagement of us on this project, and supersede and govern all prior written and verbal communications.

    E-Signature & Account Creation

    • MM slash DD slash YYYY
    • Create your account