SCOPE OF WORK & DELIVERABLES

This project is a full WordPress overhaul designed to position PSF as a professional, trustworthy contractor and generate consistent inbound leads from property managers searching for concrete and asphalt services.

Phase 1
Planning & Design

Discovery & Project Setup

Every successful website starts with a clear strategy. We begin by identifying business objectives, target customers, and conversion goals so the site is built to perform, not just look good. 

Your project’s success depends on a solid foundation, this work is crucial.

DELIVERABLES:

  • Project setup and kickoff

  • Timeline and milestone planning

  • Business and design objective alignment

  • Conversion workflow mapping

  • Sitemap and site architecture planning

Conversion-Focused Content & Messaging

The website will be rewritten to speak directly to property managers and commercial decision-makers. The goal is to establish trust quickly and guide visitors toward contacting PSF.

DELIVERABLES:

  • Conversion-focused sales messaging

  • Page copy for:

  • Homepage

  • Services

  • Industries Served

  • About

  • Contact

  • Supporting pages as needed

  • Call-to-action strategy throughout the site

     

Supporting Content & CMS Integration

Existing and supporting content will be reviewed, refined, and loaded into WordPress. PSF will retain full control of content management after launch.We know that you may have additional content that is supporting to the primary conversion pages that we are helping you with. We will help you organize and load this content into the content management system when ready. You will have the ability to change content in our system as often as you like, but we will provide the initial proofing and loading of up to ten (10) pages.

Our disclaimer is that this content development or entry does not hold up the project process or our project milestones. Payment must not be withheld due to this content.

DELIVERABLES:

    • Content inventory and organization

    • Professional proofing and formatting

    • Content loaded into WordPress CMS

    • Two rounds of layout revisions

    Search Engine Optimization

    (Initial SEO setup)

    The site will be optimized to attract qualified traffic from Google searches related to commercial concrete and asphalt services.

    DELIVERABLES:

    • Keyword research targeting high-intent opportunities

    • On-page SEO across all pages:

    • Page titles

    • Meta descriptions

    • Heading structure

    • Internal linking

    • SEO copy optimization

    • Image optimization (compression, web-friendly formats, CDN-ready)

    • Schema structured data where applicable

    Website Design & Development

    A custom WordPress design will be built to reflect PSF’s professionalism, reliability, and scale. The site will be structured for usability, clarity, and conversion.

    DELIVERABLES:

    • Custom design system applied site-wide

    • Fully developed templates for:

    • Homepage

    • Interior pages

    • Forms and standard elements

    • Cross-browser and device compatibility

    • Privacy Policy and Terms assistance

    Mobile & Performance Optimization

    Visitors browsing your site from other device types account for 50% or more of your website traffic. We will create a responsive mobile and tablet design of your site that will make browsing from these platforms an enjoyable experience. We will accomplish this by making your site “responsive” to various browser sizes.

     

    DELIVERABLES:

    • Responsive mobile and tablet layouts

    • Device testing (iOS, Android, tablet)

    • Performance and speed optimization

    Design and features

    Depending on the overall complexity of the structure, we will create your website with between 5 to 20 pages. The initial content will be provided by you through our onboarding platform. Content can range from text, pictures, galleries, PDF/PPT/DOC downloadable files, embedded video, forms, and any element supported by our Platform. All of our websites include dynamic menus as well as sitemaps to control site navigation.

    DELIVERABLES: 

    • Fully functional website
    • Google Analytics install
    • Google Webmaster tools setup

    Phase 2
    Design Approval

    Design Approval

    After we’ve completed the planning and design phase, you’ll be able to login to the site where you’ll be able to browse each page and approve your new design. You may request any revisions to any pages during this phase. Only after you approve the design will we begin phase 3.

    Training

    Included in this initial project will be a 30-minute to one-hour training session via conference call to covering the following topics:

    • Basic website management
    • Additional custom modules
    • Analytics

    In addition, you’ll have access to our training platform with access to all of the tutorial videos that we’ve created so far to help you manage your website.

    Phase 3
    Launch

    Completion

    After you have approved your new design, we perform a quality assurance review of each web page to make it meets scope specification.

    We then point your domain to our server, which enables your website to be live and accessible to the public.

    This process only takes about 2-3 hours at a date and time that will not interrupt your business operations. This date will be considered as your “Launch Date”.

    Post-Launch
    CRO & Marketing

    Search Engine Optimization maintenance

    (Ongoing seo)

    We will use a combination of tactics based on a core strategy of content generation to increase the traffic to your site. This ongoing campaign will be driven from a quarterly strategy outline followed with 3 months of tactical implementation. Each quarter we will review the strategy and implement changes as necessary.

    DELIVERABLES:

    • Define goals
    • Brainstorm & keyword discovery
    • In-depth keyword research
    • Retainer @ 2 hours per month

    Conversion Rate Optimization

    Once your new website is live and we are collecting data on how visitors use it, then it is time to improve the experience. Following the launch, we will do monthly assessments with recommendations and implementation to increase the opt-in and conversion rates for booking and engagement.

    DELIVERABLES:

    • 1 month assessment
    • 3 month assessment
    • 6 month assessment

    Note: Up to 3 hours per assessment for improvements

    PROJECT INVESTMENT

    Deliverable Timeframe Cost
    Strategy & Planning 2 days $750
    Conversion Content Copywriting 5-7 days* $1,750
    Search Engine Optimization 1 week $1,250
    Website Design & Development 2-3 weeks* $2,500
    Mobile Optimization & Performance 4-5 days $750
    Quality Assurance, Launch & Training 1-2 days $500
    ___________ ___________
    Total 4-6 weeks $7,500

    Ongoing Maintenance

    Select a plan for after launch.

    Monthly Maintenance - $199 / Mo

    Hosting, security scans, performance scans, and daily backups. Additionally, ongoing content updates, minor SEO adjustments, and regular performance reviews.

    Monthly Maintenance + seo - $999 / Mo

    Hosting, security scans, performance scans, and daily backups. Additionally, ongoing content updates, minor SEO adjustments, and regular performance reviews.

    ADDITIONAL BILLABLE

    Unplanned components, ideas, revisions, and project scope happen – when there is an unexpected event that will incur a cost, we will notify you ahead of time and will not produce unless we receive clear approval for increased budget and timeline.

    OUR TEAM & ABOUT US

    We have built 476 online business projects since 2014. Our business is owned fully by the CEO, Mario Flawless. Your project will be managed by Mario and several of our team members will play a part in the build over the duration of your project.

    Our projects are taken through an innovative process that we have designed over the last 7 years, yet continue to refine to create the best possible experience. We use a combination of online tools, customer interactions, and milestones to ensure that your project goes from execution to completion within the allotted time & budget with the best end product.

    Mario Flawless

    The Visionary Marketing Maestro

    As the CEO of Flawless Website Design, Mario is renowned for his extraordinary business acumen and innovative marketing strategies. Widely sought after as a mastermind and industry expert, he leads our team with passion and dedication, ensuring that we deliver the exceptional results you deserve. With Mario at the helm, you can be confident that your website design and marketing needs are in the hands of a true visionary.

    Alex Lawson

    The Customer Success Manager

    Alex is the empathetic and knowledgeable face of our customer service team. With his comprehensive understanding of website optimization and problem-solving expertise, he’s always ready to provide timely responses, valuable advice, and technical support when needed. Count on Alex to guide you through any challenges, ensuring your website experience is smooth and enjoyable.

    Cecilia Seiter

    The Captivating Content Copywriter

    Cecilia, our gifted wordsmith, is dedicated to refining your sales copy, making it both alluring and engaging. With her extensive experience in sales copywriting and SEO content creation, she skillfully crafts persuasive text that resonates with your target audience, maximizing your online impact and driving results.

    Kendall Hackett

    The Social Media Maven

    Kendall, our social media aficionado, manages our social media accounts, crafts compelling copy, and guarantees that all our online interactions are on target. Her expertise includes overseeing the growth and engagement of Facebook and Instagram pages for numerous clients, keeping their audiences captivated and informed.

    Samiullah Shafi (Sami)

    The Graphics & React-Native Virtuoso

    Sami is the artistic genius behind all of our captivating graphics. From eye-catching logos to striking illustrations, he transforms your vision into reality with his exceptional design skills. As our React-Native virtuoso, Sami also excels in building impressive mobile apps, combining aesthetics and functionality to deliver a top-notch user experience.

    Ali Fatemi

    The FlutterFlow Expert

    Ali is our skilled FlutterFlow specialist, adept at creating visually stunning and highly functional mobile applications using this cutting-edge platform. With his extensive knowledge and experience, Ali will bring your app idea to life with seamless integration, excellent user experience, and captivating design.

    METHODOLOGY

    How it Works

    Lets start off by looking at the steps we’ll be taking to get your project from start to finish.

    1. Discovery – through a process of surveys and meetings we’ll gather all the information we need to have the best understanding of your business and goals. 
    2. Architecture – just like a building, a website needs a solid blueprint. Together we’ll determine the best way to organize your website and sketch out a rough outline. 
    3. Content – with a solid blueprint in place it will be your job to collect, organize, edit, and deliver to us content for each page of the website. 
    4. Design – at the same time you are working on content our team will be creating non-functioning comprehensive layouts showing possible design directions. 
    5. Development – with all the necessary architecture, content, and design elements in hand we’ll create the first working version of your website. 
    6. Launch – getting your website “go live” ready will inevitably require several rounds of revisions and polish.  Once the website is ready, we’ll go through the final launch checklist. 
    7. Warranty – your site is now live!  Over the next several weeks our team will be training you on how to manage the website and helping you solve any issues.

    Communicating Effectively

    During your project communication will be non-stop with emails, phone calls, and online meetings.  Here is how we make it happen.

    • Email support@flawlesswebsitedesign.com is the only email you need to remember.  Everyone here regularly checks this account and the person best suited to reply will always do so quickly.
    • Meetings – we use Zoom, and/or Google Meet for online meetings to review milestones and deliverables. All you need is a smartphone, tablet, or a computer with microphone.
    • Live Chat – Click the chat icon on the bottom-right corner of any page to start a chat with one of our representatives. Chat hours are 8am to 8pm, 7 days per week.
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    AGREEMENT & ACCOUNT CREATION

    INVOICES

    Payment is due upon receipt of invoice. You may not withhold any amounts due and we reserve the right to cease work without prejudice if amounts are not paid when due. You will receive your first invoice via email within a few hours of submitting your proposal.

    PAYMENT

    Payments are due upon completion of deliverables. If you delayed the execution or performance of a deliverable we reserve the right to make payments due upon the estimated due date.

    Deliverable Amount ($) Estimated Due Date
    Agreement Signing & Design Stage $3,750 Upon signing agreement
    Design Approval & Launch Stage $3,750 4-6 weeks after agreement stage
    First Monthly Retainer $199/month 1 month after launch stage

    TERMS & CONDITIONS

    This agreement incorporates the website proposal terms and conditions provided online at https://www.flawlesswebsitedesign.com/terms-of-service/ and form a binding part of this agreement. You acknowledge you read, understood and agree to the terms and conditions. 

    ENTIRE AGREEMENT

    This document together with any attachments, as well as any new, different or additional terms, conditions or policies which we may establish from time to time, and any agreement that we are currently bound by or will be bound by in the future, constitutes the complete and exclusive agreement between you and us concerning your engagement of us on this project, and supersede and govern all prior written and verbal communications.

    E-Signature & Account Creation

    • MM slash DD slash YYYY
    • Create your account